Privacy Policy

 

Privacy Policy

This Privacy Policy outlines how Fillo Boutique ("we," "our," or "us") collects, uses, and protects any information that you provide when using this website.

We collect your personal information in the following cases:

  • When you make an online purchase on the website
  • When you subscribe to receive updates from Fillo Boutique
  • When you participate in one of Fillo Boutique's competitions or events

Subscribing to Receive Updates

When you opt in to receive Fillo Boutique updates and provide your email and/or phone number, you give us consent to collect and process your personal information for the purposes of providing updates about our products, services, and events. We may send updates via the most applicable channels, such as email, phone, or messaging services, depending on your consent.

With your consent, we may personalize offers and content via the channels you have opted for, tailoring a marketing experience to your preferences. You can manage your personal data and marketing preferences at any time and unsubscribe from specific or all updates and communication channels.

Only Fillo Boutique will have access to your personal information, and we will ensure that it is used appropriately for marketing purposes.

You can opt out of receiving updates (effectively withdrawing your consent) at any time (see "Unsubscribe from Fillo Boutique Updates" below).

Unsubscribe from Fillo Boutique Updates

If you are registered to receive updates regarding our products, services, or events and wish to stop receiving these communications, you can amend your preferences. You may do this by following the instructions in any communication, such as using the unsubscribe link in our emails, or by contacting our customer service at contact@filloboutique.dk. 

We will stop sending marketing updates within a reasonable period, in accordance with applicable laws, typically within 28 days of receiving your request.

Please note that even if you opt out of marketing communications, we may still send you non-marketing messages related to your account, purchases, or feedback requests.

How We Use Personal Information

Personal information collected on our website is used for the following purposes:

  • Fulfilling orders
  • Subscribing to receive updates
  • Tracking purchase history
  • Participating in competitions or events
  • Sending marketing materials, including event invitations and promotional codes
  • Collecting and evaluating customer reviews
  • Conducting statistics and analysis on website traffic
  • Other marketing activities, such as email reminders about items left in your shopping cart

We will only use your personal information for marketing purposes if you have given explicit consent, unless applicable laws allow for contacting you without prior consent.

Disclosure and Transfer of Personal Data

Your personal data may only be available to third parties that need the data to fulfill the specific purpose of the transfer. If necessary, your personal information may be shared with suppliers, sub-suppliers, and third parties that perform services on our behalf.

Under certain circumstances and in accordance with applicable laws, we may disclose information to third parties, such as public authorities or law enforcement, to:

  • Investigate possible criminal acts
  • Take legal action against individuals violating agreements
  • Investigate security breaches
  • Prevent fraud or cooperate with authorities on legal matters

In the event of a restructuring or sale of Fillo Boutique, your personal data may be transferred in accordance with applicable laws.

Cookies

We use cookies on our website to analyze usage patterns and enhance your shopping experience. Functional cookies help ensure that the site operates as intended, such as adding items to your cart or completing purchases.

Your Rights

You have the right to:

  • Access the personal information we process about you (subject to statutory exclusions)
  • Object to the collection and further processing of your personal information
  • Request corrections, deletion, or blocking of your personal information
  • Request that your personal information be transmitted to another data controller

If you wish to update or delete personal information, access information processed about you, or inquire about this policy, please contact our customer service.

You may also contact us at:

Fillo Boutique
Gammel Kongevej 92
1920 Frederiksberg C
Denmark

Email: contact@filloboutique.dk
Phone: +45 31 65 06 30

Revocation of Consent

You may revoke any consent you have provided for us to process your data. If you withdraw consent, we will delete your information unless we are required to retain it under another legal basis. Please contact customer service to withdraw consent.

Last updated: September 17th 2024.